LEGAL REFERENCE

How er88 Handles Your Personal Data

Your privacy matters to us at er88. This policy explains exactly what personal information we collect when you open an account, how we use it across our platform...

Data collected with your consentEncrypted account storagePakistani payment privacyYour right to access dataTransparent data use
er88 How er88 Handles Your Personal Data

What We Collect and Why We Collect It

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

Reach Our Data and Privacy Team

If you have questions about your personal data, want to correct information we hold, or wish to request deletion of your account...

Email Privacy Team Send your data access or deletion request to...
Live Chat Support Our account support agents handle privacy queries through...
Account Settings Portal Log into your er88 account and head to...
DATA TRUST SIGNALS

Why You Can Rely on Our Privacy Practices

We have built our data handling around clear accountability, not just checkbox compliance. Every process that touches your personal information has a named owner internally, and we review...

Encrypted Data Storage

All personal data stored on er88 servers uses industry-standard encryption at rest. Your identification documents, contact details, and payment records...

Payment Data Isolation

JazzCash, Easypaisa, SadaPay, and Raast transaction data is handled in isolated environments separate from marketing or analytics systems. Payment processors...

Access Control Internally

Only authorised er88 staff whose role requires it can access your personal account data. Access is logged, reviewed quarterly, and...

Regular Policy Reviews

Our privacy policy is reviewed at least once per year and updated whenever our data practices change. We notify you...

No Third-Party Data Sales

We do not sell, rent, or trade your personal information to marketing companies, data brokers, or any third party whose...

Formal Complaint Path

If you believe we have mishandled your data, you have the right to raise a formal complaint with us in...

How This Policy Aligns Across er88 Pages

Our privacy commitments are consistent whether you are reading this page, our cookie policy, or our terms and conditions. The same principles — consent, transparency, and your right...

Cookie Policy AlignmentOur cookie policy mirrors the consent and data minimisation principles stated here. Both documents share the same data retention timelines and the same process for withdrawing consent.
Terms and Conditions LinkAccount terms reference this privacy policy directly. Any clause in the terms that involves personal data processing points back to this document for the full explanation of how that processing works.
Payment Policy ConsistencyThe data handling rules for JazzCash, Easypaisa, SadaPay, and Raast transactions described in our payment terms are fully consistent with the isolation and encryption commitments stated in this policy.
Account Security PolicyOur account security rules — two-factor authentication, session expiry, login alerts — exist to enforce the data protection promises made here. Security and privacy policy are reviewed together on the same schedule.
Marketing Consent AlignmentIf you opted into marketing communications when creating your account, that consent is recorded and governed by the same framework described in this document. You can withdraw it at any time via account settings.
Deletion Request ProcessThe deletion process described here applies equally whether you find the request form in this policy, the terms, or the account settings. One request covers all personal data er88 holds about you.
Jurisdiction ScopeAll er88 policy documents use the same jurisdiction framing: services are available where local law permits, and data subject rights apply to accounts registered in supported regions of Pakistan.
POLICY LAYOUT FEATURES

How We Structure Your Privacy Experience

We have designed our privacy tools to be practical rather than buried in legal language. Every right you hold under this policy has a direct action you can...

Consent Dashboard Your consent choices live in one place inside your account...
Data Download Tool Request a machine-readable copy of all personal data er88 holds...
Account Deletion Request If you decide to close your account, your deletion request...
Privacy Notification Emails We send a plain-language email whenever this policy changes materially...
Session Transparency Log Your account activity log shows every login, device, and session...
Inline Consent at Sign-Up When you open your er88 account, each consent choice is...

Common Questions About Your Data at er88

We collect your name, contact details, date of birth, and identity verification documents. We also record which payment method you use — JazzCash, Easypaisa, SadaPay, or Raast — and the transaction history tied to your account.

Financial transaction records are retained for up to five years to meet legal obligations in supported regions. Once that retention window closes, all remaining personal data is permanently purged and you receive written confirmation.

Yes. Log into your account and use the data download tool in the privacy settings section. Your data is compiled within 48 hours and sent to your registered email in a readable format at no charge.

We share only the minimum transaction data each payment provider needs to process your specific request. We do not share your full profile, browsing history, or game activity with any payment processor.

Open your account settings and find the consent dashboard. Toggle off marketing emails there, or click the unsubscribe link in any marketing message we sent you. Changes take effect within 24 hours across all our systems.

We notify affected account holders by email within 72 hours of confirming a breach. The notification states what data was involved, what we have done to contain it, and what steps you can take to protect your account immediately.

Send a written complaint to our privacy team via the email address listed in the support section of this page. We investigate every complaint and provide a written response within 14 calendar days of receiving your message.